How are the files that make up a ServiceNow application described within the application package?

• A. artifacts comprised in the ServiceNow application
• B. data records
• C. user accounts
• D. system tables

Answer: (A)

In a ServiceNow application package, the files and components that make up the app are described as artifacts. These artifacts are the building blocks the package ships—tables, fields, scripts, UI pages, business rules, workflows, modules, and other configuration items that define how the app works. They are the elements exported or imported to move the app between instances. Data records or system tables, by contrast, are actual data or core platform structures inside an instance, not the packaging description of the app’s files. So the correct idea is that the application package contains artifacts comprised in the ServiceNow application.