It is mandatory to register an event in the event registry for it to be functional.

• A. True
• B. False
• C. Only for Asynchronous Events
• D. Depends on Event Type

Answer: (A)

In ServiceNow, events are only actionable once they’re registered in the Event Registry. The registry defines the event name and the fields that come with it, plus which event rules and transforms should apply. When an event arrives, the system looks up its name in the registry; if it’s registered, the event is mapped and processed to generate an Event record, potentially triggering incidents or alerts according to the configured rules. If an event isn’t registered, there’s no guidance for how to handle it, so it’s typically ignored or dropped and nothing happens. So, it is necessary to register events for them to be functional.