What is the purpose of Embedded Help?

• A. Coach users on using a custom app
• B. Provide written or video based instructions for a custom app
• C. Provide help in language other than English
• D. Display content based on user role

Answer: (D)

Embedded Help provides guidance directly within the UI that is tailored to who you are and what you’re doing. The best fit is that it displays content based on the user’s role, because this feature is meant to show only the help relevant to that role, keeping instructions focused and actionable. In practice, a user with a given role sees tips and steps that match their responsibilities and permissions on the current page or task, often pulling from knowledge articles or built-in guidance. This makes it easier to complete tasks without sifting through unrelated information. Other options describe broader coaching, generic instructions, or language localization, but embedded help’s main value is delivering role-specific, context-aware content.