What is true about reports in ServiceNow?

• A. They can be a graphical representation of data
• B. They can be scheduled to be run and distributed by email
• C. They can be both graphical and scheduled to be run and distributed by email
• D. They cannot be exported

Answer: (C)

ServiceNow reports are designed to present data visually and to automate delivery. You can create graphical reports that display data as charts or graphs, such as bar charts or pie charts. You can also schedule a report to run at a specific time and have the results emailed to designated users, enabling regular distribution without manual effort. Because you can both display data graphically and schedule distribution, the statement that combines both aspects is the true one. Additionally, reports can be exported to formats like PDF, CSV, or Excel, so claiming they cannot be exported is false. For example, you could have a bar chart of open incidents by assignment group, schedule it to run daily, and email the PDF to the on-call managers.