What protects applications by identifying and restricting access to application files and data?

• A. application scope
• B. data security
• C. user roles
• D. encryption

Answer: (A)

Application scope sets the isolation boundary for an app inside ServiceNow. It creates a named namespace so all artifacts—tables, scripts, UI pages, and other files—belong to that scope and are protected from direct access by other applications. This means only components within the same scope can access those resources unless cross-scope access is explicitly granted, effectively identifying and restricting access to the app’s files and data. Data security, user roles, and encryption are important security concepts, but they don’t provide the per-app isolation boundary that application scope delivers.